It is the policy of SKA to provide the highest possible quality of products and services to satisfy customer needs and requirements. SKA management recognizes that customer satisfaction is the most important element in SKA's business and that meeting customer needs through quality of products and services is essential to the long-term survival and growth of SKA in a very competitive marketplace.

SKA is committed to expending the necessary effort and resources to maintain a process-based integrated quality management system to guide activities throughout the organization and to facilitate continuous improvement in the quality of SKA's products and services.